Recent Articles
Inspire by STX v4.7 Release Notes (Coming Soon!)
The features below will be released in the middle to end of August 2026. Inspire by STX's Product Team originally planned for one big release, now it will be two medium releases. Another update is coming in September 2026 that will include Syncing ...
How to Reattach a Cash Drawer
Overview When processing checkout, you may notice a red message at the top of the ticket stating "No Cash Drawer". This warning indicates that there is currently no cash drawer assigned to the checkout screen, and any tickets closed out during this ...
How to Identify Tickets Closed Without an Assigned Cash Drawer
The Payment List Report can be used to locate tickets that were closed based on specific payment and cash drawer parameters. Navigate to the Payment List Report. Select the desired Date Range. Select the applicable Payment Type(s). Select the Cash ...
How to Remove a Ticket from the Checkout List
Overview The Checkout List displays all open tickets within the selected date range. A ticket will remain on the Checkout List until it has been paid in full or voided. How to Remove a Ticket from the Checkout List Navigate to the Checkout List. ...
Why Does a Terminated Worker Still Appear on the Appointment Calendar?
Overview After terminating a worker, you may still see their name on the Appointment Calendar. This is expected behavior and is designed to ensure any existing client appointments remain visible, making it easy to identify, reassign, modify, or ...