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Recent Articles
How to Reattach a Cash Drawer
Overview When processing checkout, you may notice a red message at the top of the ticket stating "No Cash Drawer". This warning indicates that there is currently no cash drawer assigned to the checkout screen, and any tickets closed out during this ...How to Identify Tickets Closed Without an Assigned Cash Drawer
The Payment List Report can be used to locate tickets that were closed based on specific payment and cash drawer parameters. Navigate to the Payment List Report. Select the desired Date Range. Select the applicable Payment Type(s). Select the Cash ...How to Remove a Ticket from the Checkout List
Overview The Checkout List displays all open tickets within the selected date range. A ticket will remain on the Checkout List until it has been paid in full or voided. How to Remove a Ticket from the Checkout List Navigate to the Checkout List. ...Why Does a Terminated Worker Still Appear on the Appointment Calendar?
Overview After terminating a worker, you may still see their name on the Appointment Calendar. This is expected behavior and is designed to ensure any existing client appointments remain visible, making it easy to identify, reassign, modify, or ...How to Adjust the Set Price of any Item on an Open Ticket
Overview If you need to adjust the price of a service, product, or item that has already been added to an open ticket, you can update the item's set price directly from the checkout screen. Update the Price of an Item on a Ticket From the checkout ...
Popular Articles
What do the different colors and symbols mean on the appointment book?
Booked — ● (Blue) Called — ● (Yellow) Confirmed — ● (Pink) Email Sent — ● (Orange) Checked In — ● (Green) Completed — ● (Gray) Conflicting — ● (Red) Standing — # (Hashtag) Online Booked — O (Letter O) New Client — Text (Red Text) Multiple Services — ...Inspire by STX v4.3 Release Notes
This version is due out Summer 2025. Attention: STX Payments Cash Discounting Major Changes to Ticket Details. Click Here for more details. INSPIRE BY STX v4.3 UPDATE SUMMARY Inspire by STX v4.3 includes great updates including a revision of the Cash ...Appointment Book Tips
Appointment Book Buttons < > Navigates the calendar forward or backward for the day, month or year. Show All Workers: By marking the checkbox, workers not scheduled to work that day will appear on the calendar. Clicking Worker Photo: Goes to a Week ...Inspire v2.8 Release Notes
Inspire Version 2.8 is due to be released on Tuesday, Feb. 1, 2022. Overall Changes Inspire v2.8 has flipped the style of the software from a blue gradient background with white font to a soft paper white background with charcoal font. Many of the ...Inspire v2.8.3 Release Notes
This version was released on August 8, 2022 Credit Card Batch Report (NEW!) - Credit Card Batch Report to Transaction Reports that will calculate the total amount in card processing daily starting at the global batch time of 9:30 PM EDT the day ...