AI Voice

AI Voice


How AI Voice Can Help Your Salon or Spa

Your clients expect quick answers and convenient ways to book appointments, but your front desk can’t always answer every call. During busy times, after hours, on weekends, or while helping clients in person, phone calls can easily go unanswered.

That’s where AI Voice can help.

AI Voice uses artificial intelligence to answer incoming calls, assist clients, and help turn more conversations into booked appointments, even when your team isn’t available to pick up the phone.

Why AI Voice Matters

Every incoming call represents an opportunity.

A client may be calling to:

  • Book an appointment

  • Reschedule an existing appointment

  • Ask about services

  • Check availability

  • Get answers to common questions

  • Make a purchase or take the next step with your business

When those calls go unanswered, clients may leave a voicemail, call back later, or contact another business.

AI Voice helps make sure more of those opportunities are captured.

7 Benefits of Using AI Voice

1. Capture More Call Opportunities

AI Voice can answer calls immediately, helping your business respond to more clients instead of sending them to voicemail.

The easier it is for someone to get assistance when they call, the more opportunities your business has to convert inquiries into appointments.

2. Provide Support 24/7

Your clients don’t only think about appointments during business hours.

They may call in the evening, early in the morning, or over the weekend. AI Voice gives clients a way to receive assistance even when your front desk is unavailable.

This helps your business remain accessible without requiring employees to answer phones around the clock.

3. Book More Appointments With Less Staff Effort

Many phone calls involve routine scheduling needs.

AI can help guide clients through tasks such as booking or rescheduling appointments without requiring a staff member to handle every step of the conversation.

That means more opportunities to fill your schedule while reducing the amount of manual work required from your team.

4. Improve the Client Experience

Clients appreciate getting answers quickly.

AI Voice provides a fast and consistent experience each time someone calls your business. Instead of waiting for a callback or repeatedly trying to reach the front desk, clients can receive assistance when they need it.

5. Reduce Front Desk Workload

Your front desk team often has to balance several responsibilities at once:

  • Greeting clients

  • Checking guests in and out

  • Answering questions

  • Managing appointments

  • Taking payments

  • Answering the phone

AI Voice can handle repetitive phone conversations so your staff can spend more time helping the clients who are physically in your business.

6. Turn Conversations Into Action

AI Voice isn't simply an answering service.

The goal is to help callers take the next step.

Depending on what the client needs, the conversation can help guide them toward actions such as:

  • Booking an appointment

  • Rescheduling an appointment

  • Getting information about your services

  • Continuing toward a purchase or other requested action

This makes the phone call more useful for both the client and your business.

7. Increase Revenue Potential

Missed calls can become missed revenue.

When more calls are answered and more clients are able to complete the booking process, your business has more opportunities to fill open appointments and generate revenue.

AI Voice helps you capture opportunities that may otherwise have been lost simply because no one was available to answer the phone.

AI Doesn't Replace Your Client Experience — It Supports It

One of the biggest advantages of AI is that it can take care of repetitive tasks while allowing your team to focus on the interactions where people matter most.

Instead of interrupting an in-person client experience to answer every ringing phone, your staff can remain focused on the client in front of them while AI helps the person calling.

Think of AI Voice as an additional resource for your front desk — one that can help manage calls when your team is busy or unavailable.

AI Voice Pricing

AI Voice is setup similarly to how you would train a new front desk person to let them know your hours, team members, unique booking styles, guidance, where to park and much more, the setup is a multi-week process followed by testing and deployment. Once you complete setup, you can continue to update your AI Voice representative with new information and more in depth knowledge.  

AI Voice Setup $600 one-time
AI Voice per Minute $0.35 per minute (average call between 1 to 3 minutes)

Info
AI Voice does have a setting to limit call lengths where it would automatically send the call to a live representative or answering machine after a set number of minutes. 

AI Voice Getting Started

Contact an Inspire by STX Representative at 1-800-766-4778 or email sales@stxsoftware.com. Our team will pass along your information to our AI Voice team at SalonClouds Plus for a demonstration. When you're ready to sign up, let an STX Representative know and we'll send you an invoice. All setup and minutes billing go through STX Software.