Can appointments with the same client and date be auto-merged into one ticket?
Yes! There is a setting to Auto-Merge Appointments for Clients on Same Day, it will automatically combine tickets if they are for the same client on the same date and not completed.
To enable the setting, follow these steps:
- Go to Setup > Setup Booking Preferences
- Enable Auto-Merge Appointments for Clients on Same Day
- Click Save
Related Articles
How do I change the Ticket Date?
Important: The permission for Edit Ticket Details must be enabled to change the ticket date. To edit the date assigned to the ticket, follow these simple steps: Go to the completed ticket page Click Edit Ticket Details Click on the Date Field Select ...Reopen & Edit Ticket - Best Practices
Reopen Ticket Capabilities coming late 2023 / early 2024 Important: the Reopen Ticket permission enabled is required to reopen tickets, upon release this permission is disabled by default. How do I reopen and edit a ticket? From the completed ticket, ...Setup Appointments and Emails
In January 2023, the Main Setup page will be getting a new look. The following tabs have been relocated from Setup Appointments & Emails as follows: Booking tab moved to Setup > Setup Company > Setup Booking Preferences Notifications, Reminders & ...Setup Appointments and Emails
Setup Appointments and Emails In summary, the Setup Appointments & Emails area of the software will outline your appointment, communications, online booking and gift preferences. Booking Booking Interval: Identifies the intervals in minutes, ...Client Export
Inspire by STX v3.0 was launched with the Client Export feature disabled for all users, to enable go to Setup > Setup Worker Permissions then enable the Client Export permission. To export a list of clients, follow these steps: Click on the ...