Canceled Appointments Report

Canceled Appointments Report

Location: Reports > Appointment & Client Reports

Canceled Appointments Report

This report retrieves a list of appointments marked with a Canceled or No Show status during the selected date range. Results can be sorted by Date, Client Name, or Next Appointment to help you quickly locate specific appointments.

Notes
Standing appointment cancellations are also included in the results for this report.

Report Columns Explained

Cancellation Details - This column provides information about the cancellation, including:

  • Appointment status (Canceled or No Show)

  • Worker who changed the appointment status (based on what user name was logged in at the time of status change)

  • The date and time the status was updated

Appointment Date / Time - Displays the client’s original appointment date and time before it was canceled or marked as a no show

Client Name - Shows the client’s name along with their mobile phone number, making it easy to contact them for follow-up or rescheduling.

Service Detail - Lists the service(s) scheduled for the appointment, including the worker assigned to perform the service.

IdeaNotes A Find Appointment icon appears next to the service details, allowing you to quickly locate an available opening and reschedule the client’s missed appointment.

Value - Displays the total value of the scheduled services, helping you understand potential revenue impacted by cancellations or no shows.

Next Appointment - Shows any future appointment the client has scheduled, including the upcoming date and service booked, if applicable.


Alert
At the bottom of the report, you will see the total value of all appointments included within the selected date range. This provides a quick summary of the overall service value impacted by canceled or no-show appointments
.





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