How can I change a client name on an open ticket?
To update the Client Name associated with an open ticket:
- From the ticket in Checkout, click the X to the right of the Client Name
- Search for a client by name, phone or email and select the client -or- select NO CLIENT
The ticket will now be associated with the selected client.
IMPORTANT: Tickets using Reward Points, Packages, Deposits, Prepayments, Received on Account, etc cannot edit the Client Name. Please remove those line items from the ticket prior to editing the client name.
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