Client Online Booking: Forgot Password & Duplicates
This feature will be available in v4.4 due out in August 2025.
Client Forgot Password
If a client forgets their password, have them visit your Online Booking Login page and select the 'Current Customer? Request Password' option. After they enter their email address, an email will be sent to have them reset their password.
If your business has the Auto Send PIN Email for New Clients setting enabled in Setup Online Booking > Online Booking Preferences, the software will only send the PIN email when a new client is created by a worker.
Duplicate Client Emails
Clients are not able to create another account for the same email address, however the business is able to make duplicate client cards with matching emails using the software.
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Setup Online Booking
Online Booking Page When Online Booking is enabled, a unique URL will be provided for the business to offer 24/7 Online Booking for clients. Settings are available within the software to customize which clients, services, workers and hours are ...How can I customize my Online Booking URL?
The Online Booking URL can be customized by editing the last segment of the URL in the Online Booking settings. To assign a new Unique ID to your URL: Go to Setup > Setup Client Interactions > Setup Online Booking By default the Online Booking URL ...How can I customize my Online Booking URL?
The Online Booking URL can be customized by editing the last segment of the URL. Simply go to Setup > Setup Client Interactions > Online Booking tab By default the Online Booking URL Unique ID will be formatted with stx_#####. The Unique ID is a ...How do I customize my online booking page?
Inspire's Online Booking offers a variety of options to customize the clients Online Booking experience. Add Company Logo - Go to Setup > Setup Company > Company Logo and upload a logo, then click Save. Select a Online Booking Button Color - Inspire ...How do I get my password?
Inspire Login Passwords are provided a few different ways: Recently Signed Up for Inspire - Initially when your account is created, our billing team will send you the login username and password via email. This can take up to 1 business day after ...