Compensation Methods: Paid Price vs Set Price

Compensation Methods: Paid Price vs Set Price

On July 29, 2024, the Inspire by STX v4.1 update added new compensation method options and the Gross Service Sales and Gross Product Sales were renamed to be Service Sales - Paid Price and Product Sales - Paid Price. 

Ticket Type
Promotion Applied
Reward Redeemed
Package Used 
Price Adjustment
Ticket Examples
Service $30.00
Promotion -$5.00

Product $15.00
Promotion -$5.00

Service $100.00
Reward Disc. -$5.00

Product $20.00
Reward Disc. -$5.00

Service $50.00
Package Discount $5.00
Service $75.00
Adjusted to $100

Product $20.00
Adjusted to $19.00
COMPENSATION METHODS
EXPECTED RESULTS
EXPECTED RESULTSEXPECTED RESULTS
EXPECTED RESULTS
Service Sales - Set Price
$30.00
$100.00
$50.00
$100.00
Service Sales - Paid Price
$25.00
$95.00
$45.00
$100.00
Product Sales - Set Price
$15.00
$20.00
n/a
$19.00
Product Sales - Set Price
$10.00
$15.00
n/a
$19.00

Using the examples above, see how the software would calculate based on the chosen compensation method.

Service Sales - Set Price uses the service amount either assigned to the worker in Setup Worker Details when a level is selected or a custom price is entered or if the price is manually adjusted during checkout, it will use that amount. This method will ignore any promotions, rewards or package discounts applied.

Service Sales - Paid Price uses the service amount paid on the ticket. This method will deduct any promotions, rewards or package discounts applied from the service amount. If the price is manually adjusted during checkout, it will use that amount regardless if it is higher or lower than the set price. 

Product Sales - Set Price uses the product amount either assigned in Setup Products or if the price is manually adjusted during checkout, it will use that amount. This method will ignore any promotions or reward discounts applied.

Product Sales - Paid Price uses the product amount paid on the ticket. This method will deduct any promotions or reward discounts applied from the product amount. If the price is manually adjusted during checkout, it will use that amount regardless if it is higher or lower than the set price. 


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