Introduction to Cash Discounting Language & Ticket Fixes

Using the example above, here are some scenarios that may come up with the changes to Cash Discounting.

How do I tell the client the price?

Using the ticket above, you would say "Your total today is $41.50". If they hand you Cash, let them know "Great news! You're getting a discount for paying cash and your total will only be $40.00". If they pay anything other than Cash, continue with the transaction. Keep in mind, the Non Cash Payment Total should be your posted Service Menu and Shelf Talker price for all services, products, packages, memberships, etc. 

Cash Discounting Signage should be at every entry way and checkout stand. Click Here to access the latest Cash DIscounting signage.

What if I they were told the price is $40.00, they left and now my ticket won't close because $1.50 is still owed?

If you quoted the wrong price, double check with your owner or manager on how they would like you to proceed. If you're willing to waive the amount, simply select the 'No Sale' payment type or if you'd like them to pay later, select 'Account Charge' and the balance wil be noted on their account.

What if I told them the price was $40.00, I closed out the ticket for $41.50 Check but the check is only for $40.00?

If you quoted the wrong price, double check with your owner or manager on how they would like you to proceed. You can Reopen the Ticket, click on the Check Payment and edit the amount back to $40.00. Then, if you're willing to waive the amount, simply select the 'No Sale' payment type or if you'd like them to pay later, select 'Account Charge' and the balance wil be noted on their account.

If you are interested in continuing to honoring a Cash price for checks or other payments beyond this mishap, click here.

• Related Articles

• Non Cash Payment Fee

  Non Cash Payment Fee Setup will be available in Early Fall 2023 What is a Non Cash Payment Fee? The Non Cash Payment Fee (also known as Cash Discounting) is a program offered exclusively to our STX Payments customers. Once enabled for the program, ...

• Where can I find my Cash Discount percent?

  The Cash Discount percent can be found in Setup > Setup POS & POS Devices. The Cash Discount Formula is the Non Cash Payment Numerical Value / (1+ Non Cash Payment Numerical Value). For example if the NCP is 3.75%, then Cash Discounting is .0375 / (1 ...

• How can I correct a Cash Paid In or Cash Paid Out entry?

  Oh no!  If you created a Cash Paid In or Cash Paid Out entry on accident and need to delete the entry, follow these simple steps: Go to Reports > Transaction Reports > Ticket Details Enter the date range for the entry Click Generate, results will ...

• [Video] Inspire by STX Cash Discounting Updates

  Watching on a phone? Click Here <br><br> Download the PDF attached to go slide-by-slide.

• Cash Discounting Updates - Notify Your Front Desk

  ? ESSENTIAL INFORMATION FOR YOUR TEAM ABOUT CASH DISCOUNTING UPDATES TO PAYMENT TYPES & LINE ITEMS Helpful Links: Quick Tutorial Video Slide Show or Review All Articles & FAQs After yesterday's Inspire by STX v4.3 update, our team wanted to share ...