How can I create a ticket?
To create a new ticket, go to Checkout and add items to the ticket.
Related Articles
How do I update the worker who sold a product on a ticket?
From a ticket that is not completed: Click on the Product to edit Select a new Worker Click Update Ticket On a Completed Ticket with Payment in Full: From the Completed Ticket Page, click Edit Ticket Details Click line items on the receipt to update ...
Basic Ticket Edits Guide
Users will have the ability to make small changes that do not affect the total amount received by midnight on the day of the ticket completion. Changes that involve the total amount received or after midnight will require a refund performed. Add a ...
How can I change the business information?
This article outlines changes to be considered when the business changes their name, location or has new ownership. Important Action Items for New Ownership Relicensing: The current owner would need to request relicensing paperwork from the STX ...
How can I change the business information?
This article outlines changes to be considered when the business changes their name, location or has new ownership. Important Action Items for New Ownership Relicensing: The current owner would need to request relicensing paperwork from the STX ...
Reopen & Edit Ticket - Best Practices
Reopen Ticket Capabilities coming late 2023 / early 2024 Important: the Reopen Ticket permission enabled is required to reopen tickets, upon release this permission is disabled by default. How do I reopen and edit a ticket? From the completed ticket, ...