How can I update a credit card for a membership?

How can I update a credit card for a membership?

To update a credit card associated with a membership auto-billing, follow these simple steps:
  1. Go to Clients
  2. Search and select the client
  3. Click on the Accounts tab
  4. Scroll down to the Memberships table
  5. Click on the Update Token button 
  6. Enter the required credit card processing information
  7. Click Save
Memberships that are inactive, expired or recently declined will need to be re-sold from the Memberships area of the software. 
Membership Tokens are separate from Card On File / Tokens On File, by updating the Card On File / Token on File at the bottom of the page - this will not update the Membership Token. 


    • Related Articles

    • How can a client update their credit card for Token on File and/or Memberships?

      Clients can update their own token on file by following these simple steps: Login to Online Booking Businesses can locate their Online Booking link in Setup > Setup Appointments & Emails > Online Booking Link Click MY ACCOUNT Click on PAYMENTS Enter ...
    • How do I sell a membership?

      T To sell a membership, follow the steps below: Click the Menu Icon (≡) and then click Member Check In Click + New Member Search and Select an existing Client or click + to Add a New Client Enter in the Client Information Enter, Scan, or Swipe a ...
    • Token / Credit Card on File Update for 2.7 Details

      IMPORTANT INFORMATION REGARDING TOKENS ON FILE & MEMBERSHIPS ATTENTION: The next Inspire by STX update coming the week of 8/23will clear ALL the current client credit card information stored for Tokens on File & Memberships. Clover Credit Card ...
    • Credit Card Token on File Marketing Announcement

      Our team here at Inspire by STX has created a basic template for businesses to repurpose to share the credit card token on file update with their clients.  Follow these steps below: First, open the attached text file (at the bottom of the article) or ...
    • Credit Card Batch Report

      Location: Reports > Transaction Reports  The Credit Card Batch Report exclusively reports on transactions where the payment used STX Payments integrated credit card processing. The report focuses on a single day's transactions starting at 9:30 PM EDT ...