How do I add a tip after payment?

How do I add a tip after payment?


To add a tip after payment:
  1. Go to the Completed Ticket page
  2. Click the Add Tip Payment button
  3. Enter the Amount for the Tip and the Tip Payment Type
    1. By default, the tip will be automatically distributed to the worker(s) who provided services based on the percent of services.
    2. To reallocate tips, simply update the amounts
    3. To add a worker to the list of tip recipients, simply select their name from the drop down
  4. Confirm the Tips allocated add up to the Tip Amount
  5. Click Save
If the tip payment type is not listed, simply create a new ticket and click Add Tip and select the preferred payment type.  Due to processing restrictions, we cannot add tips for Gift Redeem or Clover Payments that are outside of the originally debited amount. 


    • Related Articles

    • Check Out Guide

      Check In & Out an Appointment from Appointment Detail From the Appointment Book, click on the Appointment Click the Check In button The status of the appointment will change to “Checked In,” the status bar will change to green, and a new ticket will ...
    • Tippy: The wrong worker was sent a tip, how do I correct?

      If you accidentally had the incorrect worker on a ticket, here are the two ways you can resolve: Option 1: Client & Credit Card Still Present If the client and their credit card are still present, follow these steps: Go to the Completed Ticket Click ...
    • How do I redistribute or edit a tip?

      To add a new tip to a completed ticket, follow these steps: Go to the Completed Ticket page Click the Add Tip Payment button Enter the Amount for the Tip and the Tip Payment Type Click Save Tips will be auto-distributed to all workers who performed a ...
    • Non Cash Payment Fee

      Non Cash Payment Fee Setup will be available in Early Fall 2023 What is a Non Cash Payment Fee? The Non Cash Payment Fee (also known as Cash Discounting) is a program offered exclusively to our STX Payments customers. Once enabled for the program, ...
    • Setup Payment Types

      Payment Types are identifying or editing the payment options displayed from the Checkout page. From the Navigation Menu, go to Setup > Setup Ticket Preferences > Setup Payment Types: Click Add New Enter a Payment Type Name Enter a Payment Type ...