How do I change the Ticket Date?

How do I change the Ticket Date?

Important: The permission for Edit Ticket Details must be enabled to change the ticket date.

To edit the date assigned to the ticket, follow these simple steps:
  1. Go to the completed ticket page
  2. Click Edit Ticket Details
  3. Click on the Date Field
  4. Select a New Date
  5. Click X to exit
The date will be updated on the ticket and the reports will use that date when generating a report.