How do I change my sender's email address?

How do I change my sender's email address?

Great question!  It depends on which email you are looking to update:

Appointment Reminders - Setup > Setup Notifications & Reminders > Reminders > Email Address

Appointment Notifications - Setup > Setup Notifications & Reminders > Notifications > Email Address

Worker Notifications - Setup > Setup Company > Company Info > Email Address

Email Receipts or Online Gifts - Setup > Setup Company > Company Info > Email Address

Email Marketing - Please email your change request to info@stxsoftware.com and allow up to 4 business days to update.

If you are currently using a free email account, such as @yahoo.com, @aol.com, @gmail.com or @icloud.com, those domains will not allow you to use their email addresses to send bulk emails. Initially, your first emails may send however once you reach their limit, the emails will stop sending.  
Traditionally if you already have a website URL, the host site or company that assisted in the setup can offer you email addresses.  To obtain a domain for the first time, we recommend checking out Go Daddy (GoDaddy.com) or Google Domains (domains.google).

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