How do I enable and customize appointment notifications?

How do I enable and customize appointment notifications?

  1. Click the Menu Icon (≡) and then click Setup > Setup Notifications & Reminders
  2. Click the Notifications tab
    1. Check the Enable Appointment Notifications box to turn on notifications
    2. From Text Tag: The entry in this field will show as the Sender name in SMS text messages
    3. Text Message: A text message will automatically be sent the client upon booking an appointment. Include information such as the client name, appointment time and services by selecting a “Merge Field” from the dropdown list. Copy/paste the merge text stamp into the desired place in the Text Message.
    4. From Email Address: Input business email address, preferably an email address the business owns the domain name for. Example: info@businessname.com.
    5. From Email Name: Business name as desired to show in the recipient’s inbox instead of the email address.
    6. Subject & Email Template: Create or edit a custom email to be sent to clients. Include items such as the client name, appointment time and services by selecting “Merge Field” above, and copy/paste the text into the Email Template field. 
  3. Enter your email address and click Send Test Email to see how your email will look
  4. Click Save

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