How do I perform a refund?

1. Navigate to the Refund Page
   
2. Choose your worker name from the Refunded By drop down
   
3. Select the Item(s) to be Refunded 
   
4. Select Deduct from Worker to update payroll to not pay the worker the commission -or- if the the worker should get credit for the service, leave the box unchecked.  
   
5. Select a Refund Payment Type as the refund payment type for the same amount as the item to be refunded.
   
6. Click Save
   

Note: Clover Refunded Transactions will be logged as a Clover Manual Refund within Inspire and will need to be manually refunded from the Clover Device.  See pop up upon save for more details. 

Tips that were marked Tip Paid Out cannot be marked "Deduct from Worker".

Tippy Tips should be refunded like a traditional refund.  The Inspire Software sends a ping to the Tippy Software with the refund details and the refund will be completed on the Tippy side automatically.  Note: The Tippy Fee cannot be refunded.

Non Cash Payment Fees will not be included when select all is used, only when manually clicked.

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