How do I reassign a gift to a new recipient or purchaser?
To fix or reassign a gift to a new recipient or purchaser, follow these steps:
- Go to Checkout and choose the correct Purchaser
- Click the Other Tab
- Enter the existing Gift Number (Required)
- Enter the Gift Number and Current Gift Balance
- Enter correct Recipient Name and a Gift Expiration if applicable
- Click Add to Ticket
- Select Yes to confirm reloading the gift
- Go to the Payments Tab and select Gift Redeem
- Enter in the same Gift Card Number and the current balance amount
- Click Apply
To summarize, you're entering the correct information and using the gift card to pay for the reloading of the gift.
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How do I check the balance on a gift card or gift certificate?
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