How does Change Back work?
How does change back work?
When the last payment applied is greater than the balance due, "Change Back" is noted on the Completed Ticket and Receipt.
What form of payment is used for change back?
When any payment (cash, check, gift, credit card, etc) is applied and greater than the balance due, the software will assume change back is provided in the form of cash.
How will the Change Back - Cash appear on my reports & cash drawer?
Change back - Cash will display as a negative value in the Cash Counting, Daily Cash Drawer Report, Payment List Report and Total Sheet Report.
Prior to May 4th, 2021, change back was updated when a tip was created from the completed ticket page. The software will no longer update the change back when a tip is created. The change back, tips and payments will be noted on the Completed Ticket receipt in chronological order.
Related Articles
Total Sheet
Location: Reports > Transaction Reports The Total Sheet is a great report to run, daily, weekly, monthly or just because. This report will give you summaries on everything from worker sales, company sales, ticket adjustments, payments, tips, etc. ...Non Cash Payment Fee
Non Cash Payment Fee Setup will be available in Early Fall 2023 What is a Non Cash Payment Fee? The Non Cash Payment Fee (also known as Cash Discounting) is a program offered exclusively to our STX Payments customers. Once enabled for the program, ...Cash Counting Guide
Summary Count the cash drawer at the beginning and the end of your shift to confirm your drawer has the accurate amount of money accounted for. Counting and Opening Cash Drawer Start each shift by counting your cash drawer and marking it as opened. ...How do I use split payments?
Summary: If a client would like to use multiple forms of payment on a ticket, simply select the payment type and adjust the amount to be the partial amount paid. If you plan to use integrated Clover processing, the system will automatically send the ...Payment List Report
Location: Reports > Transaction Reports The Payment List Report includes the payment information of credit cards processed electronically for the date range specified. Enter Begin Date and End Date. Select from the drop down to limit which Payment ...