How does Change Back work?
How does change back work?
When the last payment applied is greater than the balance due, "Change Back" is noted on the Completed Ticket and Receipt.
What form of payment is used for change back?
When any payment (cash, check, gift, credit card, etc) is applied and greater than the balance due, the software will assume change back is provided in the form of cash.
How will the Change Back - Cash appear on my reports & cash drawer?
Change back - Cash will display as a negative value in the Cash Counting, Daily Cash Drawer Report, Payment List Report and Total Sheet Report.
Prior to May 4th, 2021, change back was updated when a tip was created from the completed ticket page. The software will no longer update the change back when a tip is created. The change back, tips and payments will be noted on the Completed Ticket receipt in chronological order.
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