If your Clover connection needs to be refreshed, you can regenerate your Clover token directly through Inspire. Follow the steps below to create a new token and reconnect the correct Clover payment device.
⚠️ Important Before You Begin
Before regenerating your Clover token, make sure you have:
- Your Clover Dashboard login email and password.
- The appropriate permissions to access Setup in Inspire.
- Permission to access Setup > Setup POS & Devices in Inspire.
If you have forgotten your Clover password, you can request a password reset through the Clover website.
Clover Dashboard: Log in to Clover
Tip: You will need two browser tabs open during this process:- One tab logged into your Clover Dashboard.
- One tab logged into your Inspire account.
Step 1: Log In to Your Clover Dashboard
Open a browser tab and log in to your Clover Dashboard using your Clover login credentials.
Keep this tab open.
Step 2: Log In to Inspire
Open an additional browser tab and log in to your Inspire account.
You should now have:
- Tab 1: Clover Dashboard
- Tab 2: Inspire
Step 3: Navigate to POSs and Devices
In your Inspire account:
- Select the three lines in the upper-left corner.
- Select Setup.
- Select Setup POS & Devices, located underneath the Setup Ticket Preference area.
Once you are in Setup > Setup POS & Devices, remain on the first tab labeled POS.
Locate the Merchant Account section.
Confirm the following:
- Payment Gateway: Verify that it is set to Clover.
- Merchant ID: Verify that the correct Merchant ID is entered.
Step 5: Generate a New Clover Token
In the Merchant Account section:
- Select the blue Generate Token button.
- Inspire will automatically log you out.
- You will be returned to the Inspire login screen.
- A green notification will appear in the upper-right corner confirming that the token was created successfully.
- Inspire will then automatically log you back in.
- You will be returned to the last area you were working in, Setup > Setup POS & Devices.
Note: You may notice that the Access Token now displays a new token ID number. This confirms that the new token has been generated.Step 6: Select Your Clover Device
After the new token has been generated, remain on the same page.
- Select the POS Devices tab.
- Locate the Device Configuration section.
- Select the Credit Card Device dropdown.
- Choose the correct Clover device you want to use for processing transactions.
- Select Save.
Your Clover token has now been regenerated, and your selected Clover device has been saved for processing transactions through Inspire.
✅ You're All Set!
Prefer to Watch?
Want to see the process in action? Check out our step-by-step video walkthrough showing you exactly how to regenerate your Clover token and reconnect your payment device in Inspire.