PCI Compliance Portal Update - June 2024

PCI Compliance Portal Update - June 2024

   

IMPORTANT: STX Payments is upgrading PCI Compliance carriers. This migration may result in a false notice that your business is no longer PCI Compliant.

   

ATTENTION INSPIRE BY STX CUSTOMERS UTILIZING 
STX PAYMENTS FOR INTEGRATED CARD PROCESSING

STX Payments will be migrating all integrated Inspire by STX customers to a new and enhanced FiServ PCI Management Portal (see details below) for their PCI Compliance. The change will offer many improvements including multi-lingual support and easier tools for completing the PCI SAQ and scan.

If you receive alerts that you are no longer PCI Compliant this week and you were previously PCI Compliant with no recent changes to your website or credit card processing, this message is likely due to the update and can be ignored.  

Need STX Payments Assistance? Contact STX Payments Support at 888-288-5250.


Not integrated for Card Processing? Contact STX Payments Team at 1-800-766-4778 to find out how we can save you money and streamline your checkout process. 

New FiServ PCI Management Support & Portal Access

  • Assistance with Self-Assessment Questionnaire (SAQ) with a agent to help with walking the through and ensuring the correct SAQ is selected as well as assisting with the questions.
  • Help with Uploading Compliance Documents and providing any 3rd party SAQ’s.
  • External Vulnerability Scanning (ASV) assistance with scheduling and reviewing the reports.
  • Password Resets to the portal.
Please note, an additional email will be sent with additional info about logging in.
FiServ PCI Management Support: 833-207-8338 
FiServ PCI Management Support Hours: Mon to Fri 8 AM - 8 PM ET

STX Software Support

Email address: support@stxsoftware.com
Phone: 800-766-4778
Address: 6545 Corporate Centre Blvd., Suite 260, Orlando, FL 32822

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