Review Management

The Review Management feature is a tool for your business to keep track of the reviews left by your clients.  From this page, you can see which reviews were published, the review details and make notes on following up with your clients.

Similar to reports, you'll enter a begin date and end date, then click Generate. The results will display any reviews left during the date range.

Publish Checkbox - The Publish Checkbox will indicate if the review was published to your Review Page. The checkbox is clickable, and if you would like to display a review, enable the checkbox or to remove a review from display, simply disable the checkbox.

Date - The date the review was submitted will display here.

Client Name - This is the name of the client who submitted the review.

Phone - The phone number of the client.

Email - The email of the client.

Review - The number of stars they rated your business in their review along with any additional feedback they provided about their visit.

Contact Me - If this checkbox is enabled, the client checked a box asking to be contacted regarding their review. 

Contacted - The company can use this box to track if they have made contact with the client regarding their review. 

Contact Notes - The company can use this box to make notes regarding their attempts to contact or the results of their phone call.

Review Contact Information does not pair or hyperlink to a client card. 

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