Should I run all my transactions through Tippy?
If you would like, you can send all your transactions through Tippy however in some cases you may choose to bypass the Tippy suggestion and go with a traditional checkout. For example, if the customer is only purchasing products, you can choose a payment type rather than sending to Tippy. If a customer is paying in cash, check or gift, you may also want to consider using the traditional checkout method.
Related Articles
Can a ticket have a non-Tippy Tip and a Tippy Tip?
Unfortunately the Inspire by STX software only allows tickets to have all Tippy tips or all Inspire Tips. If you have a client that wants to leave a tip in Tippy but then also a Cash or Check Tip you'd like to track, please run the Tippy Tip using ...
Tippy Transaction - Ticket Changes
Update Ticket - Add, Remove or Update Line Items Once the Send to Tippy button has been clicked, a pop up will display. On the left, instructions will display on how to proceed with a Tippy and Credit Card transaction. If you need to make changes to ...
Tippy Troubleshooting - Frozen Screens
What if my Inspire or Tippy are frozen? (Frozen, Spinning, Unpaired, etc) If your Inspire by STX Checkout is spinning because the devices disconnected or maybe you left a transaction after the Tippy tip was created, the Tippy Device will need a hard ...
Resetting Cache & Tippy
If you needed to reset cache and are a tippy user, you'll have to repeat the steps to enter your Tippy Device ID and choose your preferred clover device in Setup > Setup POS > Setup POS & Devices.
How does the Tippy Integration work?
Inspire by STX & Tippy Integration coming Fall 2023!