What if someone decides to do a Tippy Tip after the transaction?

What if someone decides to do a Tippy Tip after the transaction?

If you already paid for the ticket and now the customer would like to do a Tippy Only transaction, create a ticket and add services for each worker you plan to tip for $0.00.  Then click Send to Tippy.

The Tippy Device will default to the settings for lower priced services because the services are $0.00. Also, you may need to tell the client the Service Totals for each worker separately so they know how much to tip on.


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