The details below were included with our Inspire by STX v4.3 update in Summer 2025
What is a Non-Cash Payment?
The Non-Cash Payment amount is applied when a ticket is paid using a non-cash payment type. This amount will only apply to the following item types:
Services
Products
Classes
Memberships
Packages
Non-Cash Payment Types
The following payment types will automatically apply the Non-Cash Payment amount when used to close a ticket:
Default Non-Cash Payment Types
These payment types are set as Non-Cash by default but can be configured to behave as cash by enabling the “Apply Cash Discount” setting within each payment type.
Important: Any ticket not paid fully in cash will have a Non-Cash Payment applied.
Note: Not all line items are affected by Non-Cash Payment.
Will all line items receive the NCP fee?
No — only Services, Products, Classes, Memberships, and Packages will have the Non-Cash Payment applied.
Items Excluded from Non-Cash Payment Calculation
The following item types will not have Non-Cash Payment applied: