Where can I find a list of open tickets?
To see all open tickets:
- Go to the Menu Icon (≡)
- Select Check Out List
- A list of all open tickets will appear
Related Articles
Reopen & Edit Ticket - Best Practices
Reopen Ticket Capabilities coming late 2023 / early 2024 Important: the Reopen Ticket permission enabled is required to reopen tickets, upon release this permission is disabled by default. How do I reopen and edit a ticket? From the completed ticket, ...
How do I assign and open a cash drawer?
Click the Menu Icon (≡) and then click Check Out List Click the Cash Counting button Select a Drawer and Shift Click Generate Enter the quantity of bills or coins into each field. The amount will appear in the bottom right corner. Click Open Drawer ...
How do I use the waiting list?
Manage Walk In Waiting List Click Waiting List Click Check In Search for existing client or Create New Client is now Checked In and appears on the Check Out List and Appointment Book Add a Client to the Waiting List Click Waiting List Click (+) New ...
Variable Ticket Fee
A Variable Ticket Fee is a fee applied to any tickets created by the business that is a flat dollar amount or percent. Businesses would use the Variable Ticket Fee for a variety of reasons such as to apply an Airport Tax or charge a Safety Covid-19 ...
How do I update the worker who sold a product on a ticket?
From a ticket that is not completed: Click on the Product to edit Select a new Worker Click Update Ticket On a Completed Ticket with Payment in Full: From the Completed Ticket Page, click Edit Ticket Details Click line items on the receipt to update ...