Why can't I delete a product?

Why can't I delete a product?

Products once marked used in Inventory Usage, Ordered in Purchase Order or sold in Checkout cannot be deleted.

Since these products are displayed in Reporting, the report needs a record of the product to report from. Once you have used, sold or ordered a product if you need to discontinue it, you can mark the product as inactive.

To mark a product as inactive:
  1. Click the Menu Icon (≡) and select Setup > Setup Inventory > Setup Product
  2. Select a Product Line
  3. Click on the Product Name to mark Inactive
  4. Uncheck the Active Checkbox
  5. Click Save

    • Related Articles

    • How do I create a product?

      In January 2023, the Main Setup page will be getting a new look. The updated location will be Setup > Setup Products Go to Setup > Setup Inventory > Setup Products Click +New to add a new product Enter product information and click Save
    • How do I delete a Purchase Order?

      This feature will be available on October 25th, 2022.  To delete a purchase order, simply follow these steps: Go to Inventory Select Purchase Orders Click on the Purchase Order to delete Click Delete The purchase order is now deleted. Note: Received ...
    • Setup Product Lines

      The Product Lines are how to identify the brands your business carries. To setup a Product Line follow these steps: Go to the Navigation Menu > Setup > Setup Product Lines Click Add New or click an existing Product Line to edit By default, the ...
    • Can I note a Service or Product for the Gift instead of an amount?

      Is there a way where the gift can be specified for a specific Service, Package or Product? Great question! Think of some of your favorite businesses and how they issue gifts.  Traditionally, the gift is in one of the following formats: A gift card ...
    • How do I count my product?

      To update your current on hand count for your products: Click on the Inventory icon Select Inventory Physical Checklist Select any filters regarding Product Lines, Supplier and/or Type Click Generate Enter the current count of your product in the ...