Why can't I delete a product?
Products once marked used in Inventory Usage, Ordered in Purchase Order or sold in Checkout cannot be deleted.
Since these products are displayed in Reporting, the report needs a record of the product to report from. Once you have used, sold or ordered a product if you need to discontinue it, you can mark the product as inactive.
To mark a product as inactive:
- Click the Menu Icon (≡) and select Setup > Setup Inventory > Setup Product
- Select a Product Line
- Click on the Product Name to mark Inactive
- Uncheck the Active Checkbox
- Click Save
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