Why is there a star on my receipt line item?
If a price was manually adjusted in checkout, a star will appear on the receipt. See below for example:
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Compensation Methods: Paid Price vs Set Price
On July 29, 2024, the Inspire by STX v4.1 update added new compensation method options and the Gross Service Sales and Gross Product Sales were renamed to be Service Sales - Paid Price and Product Sales - Paid Price. Ticket Type Promotion Applied ...
How does Change Back work?
How does change back work? When the last payment applied is greater than the balance due, "Change Back" is noted on the Completed Ticket and Receipt. What form of payment is used for change back? When any payment (cash, check, gift, credit card, ...
Price Adjustment Report
Location: Reports > Transaction Reports Price Adjustment Report The Price Adjustment Report provides a detailed view of any changes made to the original price of services or products. This includes both increases and decreases, giving you clear ...
How can I change a client name on an open ticket?
To update the Client Name associated with an open ticket: From the ticket in Checkout, click the X to the right of the Client Name Search for a client by name, phone or email and select the client -or- select NO CLIENT The ticket will now be ...
How can I change the business information?
This article outlines changes to be considered when the business changes their name, location or has new ownership. Important Action Items for New Ownership Relicensing: The current owner would need to request relicensing paperwork from the STX ...