Checkout
How do I count a cash drawer?
Go to Check Out or click the Menu Icon (≡) Click Check Out List Select Cash Counting Select Date Select Cash Drawer Select Shift Click Generate Enter the quantities of bills and coins Example: Entering 5 in the 10’s category will show $50.00. Select ...
How do I assign and open a cash drawer?
Click the Menu Icon (≡) and then click Check Out List Click the Cash Counting button Select a Drawer and Shift Click Generate Enter the quantity of bills or coins into each field. The amount will appear in the bottom right corner. Click Open Drawer ...
Where can I find a list of open tickets?
To see all open tickets: Go to the Menu Icon (≡) Select Check Out List A list of all open tickets will appear
How do I search for a product to sell?
To search for a product to sell: From Checkout, on the Favorites tab or Product Tab Enter the Product Name, partial Product Name or SKU Number Use a 2-D Barcode Scanner to scan the product barcode Click Enter or Search If the SKU is exact, the ...
How do I set up my credit card processing?
Great question! It's best to give us a call here at Inspire. If you have recently received a notification that your Inspire Payments account has been activated and you received your new devices, call our Inspire Support team at 1-800-766-4778, option ...
How do I perform a refund?
Navigate to the Refund Page Choose your worker name from the Refunded By drop down Select the Item(s) to be Refunded Select Deduct from Worker to update payroll to not pay the worker the commission -or- if the the worker should get credit for the ...
How do I add a tip after payment?
To add a tip after payment: Go to the Completed Ticket page Click the Add Tip Payment button Enter the Amount for the Tip and the Tip Payment Type By default, the tip will be automatically distributed to the worker(s) who provided services based on ...
How do I update the worker who performed a service on a ticket?
From a ticket that is not completed: Click on the Services to edit Select a new Worker Click Update Ticket On a Completed Ticket with Payment in Full: From the Completed Ticket Page, click Edit Ticket Details Click line items on the receipt to ...
How do I update the worker who sold a product on a ticket?
From a ticket that is not completed: Click on the Product to edit Select a new Worker Click Update Ticket On a Completed Ticket with Payment in Full: From the Completed Ticket Page, click Edit Ticket Details Click line items on the receipt to update ...
How do I check the balance on a gift card or gift certificate?
Click the menu icon (≡) in the upper left for the navigation menu. Select Gift Balance Choose from the options to search by Gift Number, Recipient Name or Purchaser Enter the name or number into the field or select the field and scan the barcode ...
How do I redeem a gift certificate or gift card?
Open a current ticket with a balance due. Go to the Payments tab Select Gift Redemption Confirm the Amount Enter the Gift Number into the field, or select the field and scan the barcode. Click Add to Ticket If the ticket total is paid in full, the ...
How do I sell a gift certificate or gift card?
Open a current ticket or go to Check Out, then click the Other tab. Enter a Gift Number (Required) Type the number into the field or select the field and scan the barcode on the gift card. This field has a maximum of 20 characters. Enter a Gift ...
How do I check-out a client?
From the Appointment Book: On the Appointment page, click on the Appointment Click Check Out Make any necessary changes or additions Click Payment tab, select a payment type Apply Payment From the Appointment List On the Appointments page, scroll ...
How do I assign a cash drawer?
Click the Menu Icon (≡) and then click Check Out List Click the Cash Counting button Select a Drawer and Shift Click Generate Enter the quantity of bills or coins into each field The amount will appear in the bottom right corner Click Open Drawer The ...
How do I add favorites to my check out screen?
Go to Setup > Setup Ticket Preferences and click the Favorites tab Click on the square where you want to add the new Favorite Select Type Select Category Select Item (if applicable) Enter SKU # (if applicable) Enter Color (if applicable) Click Add to ...
Popular Articles
What do the different colors and symbols mean on the appointment book?
Booked — ● (Blue) Called — ● (Yellow) Confirmed — ● (Pink) Email Sent — ● (Orange) Checked In — ● (Green) Completed — ● (Gray) Conflicting — ● (Red) Standing — # (Hashtag) Online Booked — O (Letter O) New Client — Text (Red Text) Multiple ...
Appointment Book Tips
Appointment Book Buttons < > Navigates the calendar forward or backward for the day, month or year. Show All Workers: By marking the checkbox, workers not scheduled to work that day will appear on the calendar. Clicking Worker Photo: Goes to a Week ...
Inspire v2.8 Release Notes
Inspire Version 2.8 is due to be released on Tuesday, Feb. 1, 2022. Overall Changes Inspire v2.8 has flipped the style of the software from a blue gradient background with white font to a soft paper white background with charcoal font. Many of the ...
Inspire v2.8.3 Release Notes
This version was released on August 8, 2022 Credit Card Batch Report (NEW!) - Credit Card Batch Report to Transaction Reports that will calculate the total amount in card processing daily starting at the global batch time of 9:30 PM EDT the day ...
Inspire v3.1 Release Notes
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