How do I void a ticket?

Tickets can be voided if you want to remove the ticket from the transactions for the day. 

To Void an Unpaid Ticket, follow these steps:

1. From the Check Out page, click VOID TICKET
   
2. If there are services on the ticket, a pop up will appear to either Reset the Appointment to Booked Status or to Void Ticket and Delete Appointment.  

To Void a Paid Ticket, follow these steps:

1. First, locate the completed ticket via the Ticket Detail Report or Client Card
   
2. From the Completed Ticket page, click VOID TICKET
   
1. Note: Tickets paid by Clover or Gift Redeem cannot be voided.

Paid Tickets that are voided are recorded in the Voided Ticket Report. 

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