I'm not paying with a credit card, why is it expecting the full Non Cash Payment value?
In the Inspire by STX v4.3 update, the Cash Discounting program got revised and now any payments that are not truly cash are subject to the Non Cash Payment fee.
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I'm not paying with a credit card, why is it expecting the full Non Cash Payment value?
Here's an example:
Service $100 (Commission $50, Product $20, Overhead / Business Costs $3, Credit Card Processing 3.50%)
Display Price = $103.50
To be compliant with the Visa / Mastercard laws pertaining to Cash Discounting Programs, you cannot add a separate fee when a client pays with credit card, the cost has to be built into the price of the goods & services like your products, overhead and utilities are. Using the example above, when the client asks the Service Price, it's $103.50, it's not $100 plus $3.50 for credit cards, then the incentive is if they pay with cash they get a discount. Any payment types besides Cash are now considered "Non Cash Payment"
What if I want to honor a Cash Price for Checks or other payment types?
Option #1: Create a Promotion called "Manual Cash Discount" using the
Cash Discount Calculator (The Cash Discount Percent on the Setup POS & POS Devices, that is a rounded number and will likely result in often having penny errors) for Services & Products and manually apply it to the Services & Products only.
Note: This method still can result in being short by a penny because of the fraction calculations.
Option #2: Create a payment type called "Manual Cash Discount", then apply a partial payment for the difference between the Non Cash Total and Cash Total. For example if your Non Cash Total was $103.75 and your Cash Total was $100.00, the Manual Cash Discount Payment would be $3.75.
Consider your setup for Process Compensation - if you're paying commission on the Paid Price, the calculation would only pay on $96.39 but if you're paying commission on Set Price, it will honor the full $100.00 service price.
Wish you could select which payment types are considered Cash and Non Cash?
Let us know by filling out the
Feature Request Form! Our team followed the best practices provided to us, but we can make adjustments as long as they fall within compliance for Cash Discounting.
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