Tippy Integration Error Messages
The following are error messages related to the Inspire Tippy Integration and the next steps to troubleshoot:
Transaction with Specified ID does not exist
To troubleshoot, there are two areas to consider:
- Are all the workers on the ticket paired between Tippy and STX?
- Click Here to review the Tippy Talent Pairing Instructions in Inspire by STX
- Ask Tippy to reset the Tippy Device because the last sent ticket may be different than the current ticket if the last ticket was not voided or completed.
- Email support@meettippy.com requesting a hard reset of your Tippy Device
No service data provided for tip proposal calculation
To troubleshoot there are a few things to consideR:
- Are services on the ticket?
- Services must be present to send a ticket to Tippy
- Are all the workers on the ticket paired between Tippy and STX?
- Click Here to review the Tippy Talent Pairing Instructions in Inspire by STX
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Inspire by STX Tippy Integration
What is Tippy? Tippy is a company that revolutionized how service industry tips are handled. Workers have instant access to their tips and they are notified about each tip via their Tippy app. Additionally, business owners save on credit card ...
How does the Tippy Integration work?
Inspire by STX & Tippy Integration coming Fall 2023!
Tippy Integration - Setup Guide PDF
Attached is a PDF on how to setup the Tippy Integration with Inspire by STX.
How do I pair a worker with Tippy?
If your business already has the Tippy Integration setup for the business; where the device is paired to the software, please follow these steps to sync a worker's Tippy Account with Inspire by STX Software. Go to Setup > Setup Worker Details Click ...
Tippy: Using a Token on File or Clover Manual
To use the Token on File for a ticket with a Tippy Tip: When the transaction is sent from Tippy to the Clover device Click the X on the Clover device to cancel From Inspire by STX click the Payments Tab Select Token on File If the Clover device is ...