Tippy Integration Error Messages
The following are error messages related to the Inspire Tippy Integration and the next steps to troubleshoot:
Transaction with Specified ID does not exist
To troubleshoot, there are two areas to consider:
- Are all the workers on the ticket paired between Tippy and STX?
- Ask Tippy to reset the Tippy Device because the last sent ticket may be different than the current ticket if the last ticket was not voided or completed.
- Email support@meettippy.com requesting a hard reset of your Tippy Device
No service data provided for tip proposal calculation
To troubleshoot there are a few things to consideR:
- Are services on the ticket?
- Services must be present to send a ticket to Tippy
- Are all the workers on the ticket paired between Tippy and STX?
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