Can you reopen a Purchase Order?

Can you reopen a Purchase Order?

If you closed a purchase order and notice that the received quantity is not accurate, unfortunately there is no way to undo it because the on hand numbers have already been updated with the received quantities. 

In the future, consider the "Record" button which will save your received order progress and then you can return to it when you're ready to finish. Our experts recommend double checking your purchase order prior to clicking Save on a received purchase order. 

If you need to make a correction on your order, follow the steps below:
  1. First, go to Inventory
  2. Click on Inventory Management
  3. Select the Product Line to adjust
  4. Find the Product
  5. Update the On Hand Qty
    1. The On Hand Qty is the total number of products you currently have
  6. Repeat for any other products that need updating in the Product Line
  7. Click Save
  8. Repeat for steps for other Product Lines

    • Related Articles

    • How do I create a purchase order?

      Go to Inventory Click Purchase Orders Select + New and select a Supplier A list of items to be ordered will be created The Order Quantity will be noted as well as the Cost for Each To order more or less, simply adjust the Order Quantity. If the ...
    • How do I delete a Purchase Order?

      This feature will be available on October 25th, 2022.  To delete a purchase order, simply follow these steps: Go to Inventory Select Purchase Orders Click on the Purchase Order to delete Click Delete The purchase order is now deleted. Note: Received ...
    • Send Purchase Orders to SalonInteractive

      Below are the steps to send a purchase order to SalonInteractive: Go to Inventory Click Purchase Orders Select a Supplier associated with your SalonInteractive Sync Review and Update the order Click Save & Send to SalonInteractive button The order ...
    • How do I receive a purchase order?

      From Inspire, go to Inventory > Purchase Orders and click on the Purchase Order by Supplier and Date in the upper left. Scroll to the bottom of the page and click Received Ordered Items Update the Received Qty and Cost Each Received Qty can be ...
    • Reopen & Edit Ticket - Best Practices

      Reopen Ticket Capabilities coming late 2023 / early 2024 Important: the Reopen Ticket permission enabled is required to reopen tickets, upon release this permission is disabled by default. How do I reopen and edit a ticket? From the completed ticket, ...