If you closed a purchase order and notice that the received quantity is not accurate, unfortunately there is no way to undo it because the on hand numbers have already been updated with the received quantities.
In the future, consider the "Record" button which will save your received order progress and then you can return to it when you're ready to finish. Our experts recommend double checking your purchase order prior to clicking Save on a received purchase order.
If you need to make a correction on your order, follow the steps below:
- First, go to Inventory
- Click on Inventory Management
- Select the Product Line to adjust
- Find the Product
- Update the On Hand Qty
- The On Hand Qty is the total number of products you currently have
- Repeat for any other products that need updating in the Product Line
- Click Save
- Repeat for steps for other Product Lines