Inspire Pay Beta Tester FAQ

Inspire Pay Beta Tester FAQ

What is Inspire Pay Beta Testing

Inspire Pay beta testing is a small group of Inspire by STX users that will be processing in store and online transactions using Inspire Pay for 4 to 8 weeks.  Our team has tested the features to make sure they are working but we need real live transactions from customers to verify Inspire Pay is working to its full potential. 

How long is Inspire Pay beta testing?

The Beta testing commitment is between 4 to 8 weeks. 

Who is required to participate in Inspire Pay beta testing?

The owner is required to complete the Inspire Pay Beta Tester agreement and then the Owner and/or Manager would be responsible for communicating with the Inspire by STX team about their experience either weekly or when a challenge arises.

What is required of me to be a Inspire Pay beta tester?

A weekly call will be scheduled to check in and see how it is going, the call will be brief but we'll gather your feedback about how its going.  Additionaly, any time you experience any challenges with the credit card processing we require you to report it ASAP to the Inspire by STX Support Team for further investigation.

Are the transactions real with Inspire Pay?

Yes! These are real transactions.  If something needs to be corrected, our team will do our very best to make it right.

What can I do to make sure this experience goes well?

If you currently have a processing solution outside of Inspire Pay, we could reccomend keeping that account active in case we need to use it for back up when running transactions.

Will my client tokens work using Inspire Pay if I had them setup on Clover?

The previously created client tokens for in store transactions and memberships will continue to process on Clover.

Should I shut down my integrated Clover account?

If you are currently integrated with Clover for Inspire by STX credit card processing, you'll want to keep it active to have as a backup option for credit card processing. Additionally, all of your tokens on file and memberships will still use your Clover account to process, until there is an opportunity to migrate all those tokens you will need your Clover account active.

Will I need to redo all of my memberships and client credit card's on file?  

Our developers will be releasing an option to migrate your current tokens from Clover to Inspire Pay within the coming months. Stay tuned for more info!

Who should I contact with questions about Inspire Pay Beta Testing?

Contact STX Support or Rebecca at 1-800-766-4778, option 2 or email support@stxsoftware.com

Which features are available with Inspire Pay?


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