Zoho assist
Client view: Zoho assist and configuration
Please go to the website: join.zoho.com The website will ask for you to enter a session ID and also a name, we will provide the session ID to you and you will need to enter your name After entering the information you will need to click on the blue ...
PCI Compliance Portal Update - June 2024
IMPORTANT: STX Payments is upgrading PCI Compliance carriers. This migration may result in a false notice that your business is no longer PCI Compliant. ATTENTION INSPIRE BY STX CUSTOMERS UTILIZING STX PAYMENTS FOR INTEGRATED CARD PROCESSING STX ...
Curate & Connect: Growing Client Retention
Thank you for joining our Curate & Connect: Growing Client Retention class at Orlando Premiere 2024! To download the class presentation, click here. Interested in learning more about Inspire by STX? Book a demo at www.stxsoftware.com/demo!
Where did my Zoom In & Zoom Out Buttons Go?
In May 2024, Inspire by STX updated the software to offer new advanced appointment book features like a slider bar to make booking columns larger or smaller, scroll left to right, show a time on the calendar when hovering and show or hide the side ...
New Feature Request Form
Our software users know best what features the software should add for optimizing your business operations. We would LOVE to hear from you! Please click this form and let us know what you would like to see! INSPIRE BY STX - NEW FEATURE REQUEST FORM ...
Client Export
Inspire by STX v3.0 was launched with the Client Export feature disabled for all users, to enable go to Setup > Setup Worker Permissions then enable the Client Export permission. To export a list of clients, follow these steps: Click on the ...
Inspire by STX Enhanced Package Details
Inspire by STX Enhanced Package Details The Inspire by STX Enhanced package is a great option with many features. Click here to discover all the features included in the Inspire by STX Enhanced package. The features listed below are exclusive to our ...
Inspire by STX Basic Package Details
Inspire by STX Basic Package Details The Inspire by STX Basic package is a great option with many features. Click here to discover all the features included in the Inspire by STX Basic package. The features listed below are exclusive to our Enhanced ...
Inspire by STX Solo Package Details
Inspire by STX Solo Package Details The Inspire by STX Solo package is a great option for any single user business. Click here to discover all the features included in the Inspire by STX Solo package. The features listed below are exclusive to our ...
How can I change the business information?
This article outlines changes to be considered when the business changes their name, location or has new ownership. Important Action Items for New Ownership Relicensing: The current owner would need to request relicensing paperwork from the STX ...
How can I change the business information?
This article outlines changes to be considered when the business changes their name, location or has new ownership. Important Action Items for New Ownership Relicensing: The current owner would need to request relicensing paperwork from the STX ...
How do I disable multi-location access?
To disable multi-location access, go to Setup > Setup Worker > Worker Details and disable the "Multi-Location" checkbox for the worker and location to disable access. Terminating the worker at each location will also remove access.
Multiple Locations
If your business has multiple locations with Inspire by STX we can enable the ability to toggle between locations in a drop down in the upper left. If you are an Inspire by STX customer interested requesting this feature for your businesses please ...
How do I import data?
Unfortunately the importing data feature is not yet avialble. This feature is currently in progress on the development side and will be available to customers soon. If you would like your data imported, please contact support@stxsoftware.com.
Do you have an open API?
Inspire by STX does not offer an open API for security reasons. Our development team does consider third party integrations, if you are a company interested in integrating with Inspire, please send an email to Shannon Wojtkowski, the head of Product ...
Why can I not see that feature?
If you are unable to see a feature, consider these suggestions for troubleshooting: Do you have permissions to access that feature? Verify permissions are enabled to use that feature by going to Setup > Setup Workers > Setup Permissions. If you're ...
Discover Inspire Knowledge Base and STX Desktop Conversion Resources
The Inspire Knowledge Base offers a library of helpful articles & videos on how to setup, use and customize the Inspire Software. To access the Inspire Knowledge Base, visit https://cloudsupport.stxsoftware.com/portal/en/home Additionally, if you are ...
Discover the Inspire Knowledge Base
The Inspire Knowledge Base offers a library of helpful articles & videos on how to setup, use and customize the Inspire Software. To access the Inspire Knowledge Base, visit https://cloudsupport.stxsoftware.com/portal/en/home If there is an article ...
Inspire Glossary of Terms
Account Charge - If a client needs their ticket to be paid later, selecting the Account Charge payment type will put the balance as owed on the Client Card under the Accounts Tab. Adjustment - When the price or on hand quantity has been changed. ...
Year-End Procedures
On Tuesday, February 1st 2022, the Inspire by STX Software will be updated to have a white background with charcoal font. This video displays our software with a blue background and white font. All the features work the same, but the style is ...
How do I use Inspire when I'm not at my business?
Pro Tip: Our experts recommend using Google Chrome for a browser on a computer or tablet. Google Chrome Download The full Inspire software is available by going to www.stxcloud.com from any computer or tablet. Access is not limited by location, feel ...
How do I change my password?
Click the Menu Icon (≡) and then click Setup > Setup Workers > Worker Details Enter the new password in the Password field Enter the new password again in the Retype Password field Click Save Once saved, the password will be updated.
How do I login?
To login to Inspire, go to www.stxcloud.com from any browser. For new accounts, once you pay the first invoice a login is sent via email to the owner within 1 business day of payment. If you do not see an email, check your Junk or Spam. If you ...
How do I cancel my account?
If you unfortunately need to cancel your Inspire account, please call Inspire's Client Service Department one full business day prior to your next billing. Inspire Client Services Toll Free 1-800-766-4778 International +1-407-641-1696 Available ...
How do I upgrade or downgrade my subscription?
To change your Inspire subscription, please contact Inspire Sales at 1-800-766-4778, option 1 or email sales@stxsoftware.com. To reference the different package levels, click here. Changes to packages can take 1 to 2 business days to be ...
How do I use Inspire on my phone?
Inspire offers an app with basic functions to utilize your software from your iPhone or Android mobile devices. The main features available are: Appointment Booking Basic Checkout Client Card Service & Product History Service & Client Notes Dashboard ...
How do I use Inspire on a tablet?
Pro Tip: Our experts recommend using Google Chrome for a browser on a computer or tablet. Google Chrome Download The full Inspire software is available by going to www.stxcloud.com from any computer or tablet. Access is not limited by location, ...
How do I find out about new features?
STX Software will send emails to alert you of new features to the same address that you received your initial invoice from. To confirm you are subscribed or have the correct email, please contact Client Services at 1-800-766-4778 or ...
Where do I get started?
Welcome to Inspire! To get started, you'll want to first login to the software by locating your login that is sent via email. Next, click the Menu Icon (≡) and select Setup > Setup Company, then continue down the progress of Setup noted in the Menu ...