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Online Booking Client Experience Updates
Light Background, Photo Background & Color Selection (Enhancement) - The background color will now be a paper-white easy to read background and use the color selection for some of the button colors online. If there is a photo uploaded, we will display a lighter overlay.
Location: Setup > Setup Online Booking
Home Page Buttons (Enhancement) - The home page will now allow clients to learn more about your business, workers, services, classes, memberships & package offerings, also the Appointment Search URL will now land on the home page to select if they'd like to book from the Booking Menu or Worker Selection first instead of straight to appointment booking.
Location: Setup > Setup Online Booking
Meet the Team (NEW!) - A new option for Online Booking includes creating worker profiles that include essential details about the worker such as:
- Worker Name & Photo
- Accepting New Clients Status
- About Me (the Worker)
- Specialties (Service Groups/Classes offered online)
- Favorite Product with Link to Purchase
- Follow Me Links (Facebook & Instagram)
- Book Now Button linked to Worker's Booking Menu with Service Descriptions
Location: Setup > Setup Worker Details
Booking Menu (Enhancement) - A major upgrade to how your client's will view your services, classes and packages will include the following:
- Client-Facing Name
- Duration (optional)
- Price (optional)
- Service Description (optional)
Location: Setup > Setup Services
Appointment Search Page (Enhancement) - The appointment search page will now display the dates for an entire week and then display the available times below. If Any Provider is selected, the results will display by worker and then by availabilities.
Location: Online Booking
Confirmation Page (Enhancement) - The confirmation page will now show the date in big bold letters followed by an option to download the appointment to an appointment calendar, go to the My Account Page or return home.
Location: Online Booking
Shop Product Button (NEW!) - A new button has been added to the home screen to link any e-commerce site to your business such as SalonInteractive or Shopify.
Location: Setup > Setup Online Booking
About Us (NEW!) - The About Us button is new to the online booking experience, it includes the following:
- About Us Details
- Contact Us
- Facebook and/or Instagram Profiles
- Company Name & Address
- Phone Number
- Email Address
- Website
- Business Hours / Details
- Verified Reviews (for Advanced Packages Only)
Location: Setup > Setup Company Info
Privacy Policy (NEW!) - Businesses can now customize their Privacy Policy by including additional verbiage that will display after the standard Inspire by STX Privacy Policy.
Location: Setup > Setup Online Booking > Privacy Policy tab
Purchase Package & Membership Sign Up (NEW!) - Clients can now review the packages and/or membership descriptions before having to login to purchase from the Appointment Search URL located in Setup > Setup Online Booking.
Notice: The ability to book for others and toggle between clients using the same email address to login is no longer available. To access booking for another account, they would need to login using the desired client's email and password.
General Setup
Setup Active Checks (Enhancement) - The boxes around the Active checks have been removed to upgrade the user experience since the boxes are note editable.
Compensation Methods Alphabetized (Enhancement) - The Compensation Methods and Scales will now display alphabetically throughout the software.
Time Clock IP Address Setting (Enhancement) - The Time Clock Permission now has an IP Address setting to limit if the worker can clock in outside of the IP address.
Location: Setup > Setup Worker Permissions
Setup Company Info
Setup Company Info Page (Enhancement) - The Setup Company Info page now has multiple tabs for Company Info, About Us (online) and Other to separate out the variations of company information and not overcrowd the page.
Location: Setup > Setup Company Info
About Us Tab (NEW!) - New options and fields are now available to customize the online booking experience and include additional details about your business.
Location: Setup > Setup Company Info
Feature Package now Displays in Setup Company (NEW!) - The feature package assigned to your business will now appear on the Setup Company Info > Other tab.
Location: Setup > Setup Company Info > Other
Phone Number Not Required (Enhancement) - Company Phone Number is no longer required on the Setup > Setup Company Info page.
Setup Online Booking
Update to Setup Online Booking (Enhancement) - The Booking Window, Cancellation and Modification settings have been upgraded to be more user-friendly.
Location: Setup > Setup Online Booking
Privacy Policy Tab (NEW!) - A new tab has been added for businesses to add their own important details to their Privacy Policy Page associated with the online booking experience.
Location: Setup > Setup Online Booking > Privacy Policy tab
Appointment Book
Appointment Book Buttons Moved to the Top (Enhancement) - The buttons to Find Appointment, Book Standing, Book Class and Book Out Time have been moved to the top of the Appointment Book page for ease of use.
Express Book Edit Duration Option (Enhancement) - When express booking an appointment from the appointment book, you can now click Edit and edit the duration values before booking the appointment.
Location: Appointments
Save View Settings Checkbox (NEW!) - Previously, our software assumed you would always want to return to the page view you last used and now it is a preference that can be set from the Appointment Book page. If you would like the view to persist, enable the checkbox, by default the checkbox will be enabled upon release.
Location: Appointments
Inventory & Reporting
Appointment Demographic Report (NEW!) - The Appointment Demographic report is a new option that will allow your business to get a list of appointments in the past or future with essential details about the services, workers, statuses, visit types and much more!
Location: Reports > Business Analysis Reports
Inventory Management Show/ Hide (Enhancement) - The Inventory Management page now has a show/hide feature related to the drop down settings and fully use the screen for viewing the products. Additionally, the buttons to manage inventory will not display until the full report has loaded.
Tippy Toast Messages (NEW!) - New pop ups to check out our integration with Tippy have been added to the Tip Summary, Tip Detail and Process Compensation Reports.
Location: Reports > Tip Summary, Tip Detail and Process Compensation Reports
Client Card
Photo Gallery Tab (NEW!) - Upload Photos or create Side-By-Side photos to reference for the client that get added to the Photo Gallery.
Location: Client Card > Photo Gallery
Service Notes now with Photos (NEW!) - Upload Photos or create Side-By-Side photos to reference for the client that get added to the Photo Gallery and are associated with the service note for reference.
Location: Appointment Detail > Service Note & Client Card > Services > Service Note
Client Name Added to Print Future Appointments (Enhancement) - When printing future appointments, the client name has been added to the top of the page.
The ability to view and add photo gallery photos will be added to the Worker App in the next update. Stay tuned!
Checkout
Assume Worker Sold Product (NEW!) - On a ticket, if there is only one service provider the software will assume any products added to the ticket were sold by the single service provider. If there are multiple service providers, the software will ask which of all the workers to give credit to.
Location: Checkout
Next Appointment now appears on the Completed Ticket (Enhancement) - A client's next appointment will appear on the completed ticket to help determine if the appointment needs to be rebooked or not.
Location: Completed Ticket
Coming soon!
Inspire Pay Integrated Processing with Multi-Merchant (NEW!) - Inspire by STX has will soon be launching Inspire Pay as a new integrated credit card processing offering available with Inspire by STX. Additionally, this new offering is includes the option to do Multi-Merchant credit card processing.