Inspire by STX v4.2 Release Notes

Inspire by STX v4.2 Release Notes

Alert
If you cannot click on a feature in the software, simply refresh the page or restart your device. 

Online Booking Client Experience Updates

The online booking experience has gotten a complete upgrade based on user feedback. The changes are noted below and we also are offering this nifty Inspire by STX v4.2 - Online Booking Best Practices Checklist to maximize the new features for your business.

Light Background, Photo Background & Color Selection (Enhancement) - The background color will now be a paper-white easy to read background and use the color selection for some of the button colors online. If there is a photo uploaded, we will display a lighter overlay. 

Location: Setup > Setup Online Booking

Home Page Buttons (Enhancement) - The home page will now allow clients to learn more about your business, workers, services, classes, memberships & package offerings, also the Appointment Search URL will now land on the home page to select if they'd like to book from the Booking Menu or Worker Selection first instead of straight to appointment booking. 

Location: Setup > Setup Online Booking

Meet the Team (NEW!) - A new option for Online Booking includes creating worker profiles that include essential details about the worker such as:
  1. Worker Name & Photo
  2. Accepting New Clients Status
  3. About Me (the Worker)
  4. Specialties (Service Groups/Classes offered online)
  5. Favorite Product with Link to Purchase
  6. Follow Me Links (Facebook & Instagram)
  7. Book Now Button linked to Worker's Booking Menu with Service Descriptions
Location: Setup > Setup Worker Details

Booking Menu (Enhancement) - A major upgrade to how your client's will view your services, classes and packages will include the following:
  1. Client-Facing Name
  2. Duration (optional)
  3. Price (optional)
  4. Service Description (optional)

KB Article: Setup Services
Location: Setup > Setup Services

Appointment Search Page (Enhancement) - The appointment search page will now display the dates for an entire week and then display the available times below. If Any Provider is selected, the results will display by worker and then by availabilities.

Location: Online Booking

Confirmation Page (Enhancement) - The confirmation page will now show the date in big bold letters followed by an option to download the appointment to an appointment calendar, go to the My Account Page or return home. 

Location: Online Booking

Shop Product Button (NEW!) - A new button has been added to the home screen to link any e-commerce site to your business such as SalonInteractive or Shopify. 

Location: Setup > Setup Online Booking

About Us (NEW!) - The About Us button is new to the online booking experience, it includes the following:
  1. About Us Details
  2. Contact Us
    1. Facebook and/or Instagram Profiles
    2. Company Name & Address
    3. Phone Number
    4. Email Address
    5. Website
  3. Business Hours / Details
  4. Verified Reviews (for Advanced Packages Only)
Location: Setup > Setup Company Info

Privacy Policy (NEW!) - Businesses can now customize their Privacy Policy by including additional verbiage that will display after the standard Inspire by STX Privacy Policy.

Location: Setup > Setup Online Booking > Privacy Policy tab

Purchase Package & Membership Sign Up (NEW!) - Clients can now review the packages and/or membership descriptions before having to login to purchase from the Appointment Search URL located in Setup > Setup Online Booking. 

Alert
Notice: The ability to book for others and toggle between clients using the same email address to login is no longer available. To access booking for another account, they would need to login using the desired client's email and password.

General Setup

Setup Active Checks (Enhancement) - The boxes around the Active checks have been removed to upgrade the user experience since the boxes are note editable. 

Compensation Methods Alphabetized (Enhancement) - The Compensation Methods and Scales will now display alphabetically throughout the software. 

Time Clock IP Address Setting (Enhancement) - The Time Clock Permission now has an IP Address setting to limit if the worker can clock in outside of the IP address. 

Location: Setup > Setup Worker Permissions

Setup Company Info

Setup Company Info Page (Enhancement) - The Setup Company Info page now has multiple tabs for Company Info, About Us (online) and Other to separate out the variations of company information and not overcrowd the page.

KB Article: Setup Company Info
Location: Setup > Setup Company Info

About Us Tab (NEW!) - New options and fields are now available to customize the online booking experience and include additional details about your business. 

Location: Setup > Setup Company Info

Feature Package now Displays in Setup Company (NEW!) - The feature package assigned to your business will now appear on the Setup Company Info > Other tab.

KB Article: Setup Company Info
Location: Setup > Setup Company Info > Other

Phone Number Not Required (Enhancement) - Company Phone Number is no longer required on the Setup > Setup Company Info page.

Setup Online Booking

Update to Setup Online Booking (Enhancement) - The Booking Window, Cancellation and Modification settings have been upgraded to be more user-friendly.

Location: Setup > Setup Online Booking 

Privacy Policy Tab (NEW!) - A new tab has been added for businesses to add their own important details to their Privacy Policy Page associated with the online booking experience. 

Location: Setup > Setup Online Booking > Privacy Policy tab

Appointment Book

Appointment Book Buttons Moved to the Top (Enhancement) - The buttons to Find Appointment, Book Standing, Book Class and Book Out Time have been moved to the top of the Appointment Book page for ease of use. 

Express Book Edit Duration Option (Enhancement) - When express booking an appointment from the appointment book, you can now click Edit and edit the duration values before booking the appointment. 

Location: Appointments

Save View Settings Checkbox (NEW!) - Previously, our software assumed you would always want to return to the page view you last used and now it is a preference that can be set from the Appointment Book page. If you would like the view to persist, enable the checkbox, by default the checkbox will be enabled upon release. 

Location: Appointments

Inventory & Reporting

Appointment Demographic Report (NEW!) - The Appointment Demographic report is a new option that will allow your business to get a list of appointments in the past or future with essential details about the services, workers, statuses, visit types and much more!

Location: Reports > Business Analysis Reports

Inventory Management Show/ Hide (Enhancement) - The Inventory Management page now has a show/hide feature related to the drop down settings and fully use the screen for viewing the products. Additionally, the buttons to manage inventory will not display until the full report has loaded.

Tippy Toast Messages (NEW!) - New pop ups to check out our integration with Tippy have been added to the Tip Summary, Tip Detail and Process Compensation Reports. 

Location: Reports > Tip Summary, Tip Detail and Process Compensation Reports

Client Card

Photo Gallery Tab (NEW!) - Upload Photos or create Side-By-Side photos to reference for the client that get added to the Photo Gallery. 

KB Article: Photo Gallery
Location: Client Card > Photo Gallery

Service Notes now with Photos (NEW!) - Upload Photos or create Side-By-Side photos to reference for the client that get added to the Photo Gallery and are associated with the service note for reference. 

Location: Appointment Detail > Service Note & Client Card > Services > Service Note

Client Name Added to Print Future Appointments (Enhancement) - When printing future appointments, the client name has been added to the top of the page.

Alert
The ability to view and add photo gallery photos will be added to the Worker App in the next update. Stay tuned!

Checkout

Assume Worker Sold Product (NEW!) - On a ticket, if there is only one service provider the software will assume any products added to the ticket were sold by the single service provider. If there are multiple service providers, the software will ask which of all the workers to give credit to.

Location: Checkout

Next Appointment now appears on the Completed Ticket (Enhancement) - A client's next appointment will appear on the completed ticket to help determine if the appointment needs to be rebooked or not. 

Location: Completed Ticket

NotesAlert
Coming soon!

Inspire Pay Integrated Processing with Multi-Merchant (NEW!) - Inspire by STX has will soon be launching Inspire Pay as a new integrated credit card processing offering available with Inspire by STX. Additionally, this new offering is includes the option to do Multi-Merchant credit card processing. 


    • Related Articles

    • Inspire v2.4 Release Notes

      Release Notes v2.4 STX Cloud v2.4 includes amazing updates to inventory, reports and classes plus much more! IMPORTANT: Access to features may require updating the Worker Permissions to view. Please check Setup> Workers> Worker Permissions to provide ...
    • Inspire v2.8.3 Release Notes

      This version was released on August 8, 2022 Credit Card Batch Report (NEW!) - Credit Card Batch Report to Transaction Reports that will calculate the total amount in card processing daily starting at the global batch time of 9:30 PM EDT the day ...
    • Inspire v.2.5 - Release Notes

      STX Support recommends restarting any devices you use to access www.stxcloud.com Inspire v2.5 is packed with mostly speed improvements, esthetic updates throughout the pages of the software and some new features requested by our fabulous users.  ...
    • Inspire v3.2 Release Notes

      Inspire v3.2 was released on December 12th, 2023. Permissions will need to be updated to utilize some new features and some new features are attached to existing permissions, the related permission is noted in orange under the location of the ...
    • Inspire v4.0 Release Notes

      Inspire by STX v4.0 is due to release in May 2024. Permissions will need to be updated to utilize some new features and some new features are attached to existing permissions, the related permission is noted in orange under the location of the ...